Shipping Policy

Thank you for shopping at Premium Kayak & Paddle Board Accessories. We are committed to delivering your marine and outdoor gear quickly and reliably. Please read our shipping policy carefully to understand how we handle order processing, delivery, and related matters.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 3 business days. You will receive an order confirmation email with your order details once your purchase is placed.

Shipping Methods & Delivery Estimates

All orders are shipped via reputable carriers (e.g., USPS, UPS, or FedEx) depending on the destination and package weight. Standard shipping is FREE on all orders. Delivery typically takes 5–10 business days within the United States. Please note that delivery estimates are provided by the carrier and are not guaranteed; delays may occur due to weather, carrier volume, or other unforeseen circumstances.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing a tracking number and a link to track your package online. Tracking information may take up to 24 hours to update after shipping.

Shipping Fees

We offer free standard shipping on all orders shipped to addresses within the United States. For expedited shipping options (e.g., 2-day or overnight), additional fees may apply. Expedited shipping fees are calculated at checkout based on your location and selected method.

Customs, Duties, and Taxes

For shipments within the United States, no additional customs duties or import taxes apply. If you choose to have your order shipped to an address outside the U.S., you may be responsible for any applicable customs fees, duties, or taxes. Please check your local regulations before placing an international order.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at sea9104@outlook.com. We will do our best to update the address if the order has not yet been processed. Once the order has been shipped, we cannot modify the delivery address.

Lost or Delayed Packages

If your package is lost in transit or significantly delayed, please contact us at sea9104@outlook.com or call +1 (501) 678-91498 (international dialing for US customers). We will work with the carrier to locate your package and, if necessary, arrange a replacement or refund. Please note that we are not responsible for packages marked as delivered by the carrier.

Split Shipments

If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive individual tracking numbers for each shipment. No additional shipping charges apply for split shipments.

Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund and cover return shipping costs. Include your order number and photos of the damage or incorrect item when contacting us at sea9104@outlook.com.

Contact Us

If you have any questions about our shipping policy or need assistance with an order, please reach out:

Email: sea9104@outlook.com
Phone: +1 (501) 678-91498 (calls may be charged according to your carrier)

We aim to respond to all inquiries within 24 business hours.